Home . Petiva Brands Privacy Policy
Terms and Conditions for CBD Products
Effective Date: [Insert Date]
These Terms and Conditions ("Terms") govern the purchase and use of CBD products sold by Petiva Brands ("we," "us," "our") through our website [www.petiva.com] (the "Site"). By purchasing our products, you agree to these Terms.
- Legal Compliance
1.1 Age Requirement:
You must be at least 18 years old (or 21, depending on jurisdiction) to purchase our CBD products. By placing an order, you confirm that you meet this age requirement.
1.2 Compliance with Laws:
You are responsible for complying with all applicable laws regarding the purchase and use of CBD products in your jurisdiction.
- Product Information and Use
2.1 Product Descriptions:
We strive to provide accurate descriptions and images of our CBD products. However, we do not guarantee that the information is error-free. If a product is not as described, your sole remedy is to return it in unused condition.
2.2 Intended Use:
Our CBD products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before using CBD, especially if you are pregnant, nursing, taking medications, or have a medical condition.
2.3 Restrictions on Use:
You agree not to use our CBD products for any unlawful or unauthorized purpose, including but not limited to selling or distributing our products in a manner inconsistent with applicable laws.
- Orders and Payment
3.1 Order Acceptance:
All orders are subject to acceptance by Petiva Brands. We reserve the right to refuse or cancel any order at any time, including for reasons related to product availability, inaccuracies, or legal restrictions.
3.2 Payment:
We accept various forms of payment as indicated during checkout. By providing your payment information, you authorize us to charge the applicable payment method for the total amount of your order.
3.3 Pricing:
Prices for our CBD products are listed in U.S. dollars and are subject to change without notice. Any changes will not affect orders that have already been processed.
- Shipping and Delivery
4.1 Shipping:
We ship within the United States and may offer international shipping in accordance with local laws. Shipping charges are calculated at checkout based on your location.
4.2 Delivery:
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
4.3 Risk of Loss:
Risk of loss and title for the products pass to you upon our delivery of the products to the carrier.
- Returns and Refunds
5.1 Return Policy:
You may return unused CBD products within 30 days of purchase for a full refund or exchange. To initiate a return, contact us at [support@petiva.com]. You are responsible for return shipping costs unless the return is due to our error.
5.2 Refunds:
Refunds will be processed within 5-7 business days of receiving the returned product. Refunds will be credited to your original payment method.
5.3 Exchanges:
Exchanges are available for unused products in original packaging within 30 days of purchase. Contact us to arrange an exchange.
- Limitation of Liability
To the fullest extent permitted by law, Petiva Brands shall not be liable for any indirect, incidental, special, consequential, or punitive damages related to the purchase or use of our CBD products.
- Warranty Disclaimer
Our CBD products are provided "as is" without any warranties, express or implied, except as required by law. This includes but is not limited to implied warranties of merchantability and fitness for a particular purpose.
- Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your purchase shall be resolved through binding arbitration in [Your City], [Your State], in accordance with the rules of the American Arbitration Association.
- Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site and purchase of our products constitutes your acceptance of the revised Terms.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Petiva Brands
[Address]
[City, State, ZIP Code]
Email: [support@petiva.com]
Phone: [1-800-123-4567]
We’re here to help!
Product
1. What is CBD, and how can it benefit my pet?·
CBD (cannabidiol) is a natural compound found in hemp plants. It interacts with your pet's endocannabinoid system, which may help manage various health issues such as anxiety, pain, inflammation, and more.
2. Is CBD safe for my pet?
Yes, CBD is generally considered safe for pets when administered correctly. It’s important to use products specifically formulated for pets and follow the recommended dosage guidelines. Always consult with your veterinarian before starting any new supplement.
3. Will CBD make my pet "high"?
No, CBD is non-psychoactive and will not make your pet "high." Our CBD tinctures contain little to no THC, the compound in cannabis that produces psychoactive effects.
4. How do I determine the correct dosage for my pet?
The dosage depends on your pet’s size, weight, and individual needs. Start with the recommended dosage on the product label and adjust as necessary. It’s best to start with a lower dose and gradually increase it while monitoring your pet’s response.
5. How do I administer CBD tincture to my pet?
CBD tincture can be administered directly into your pet’s mouth using the dropper, or it can be mixed into their food or water. Make sure to follow the dosage instructions on the product label.
6. How long does it take for CBD to work in pets?
The effects of CBD can vary depending on the pet and the method of administration. Some pets may experience relief within 30 minutes to an hour, while others may take a few days of consistent use to see the full benefits.
7. Can I give my pet CBD every day?·
Yes, CBD can be given to your pet daily as part of their wellness routine. Regular use may help maintain overall health and well-being. Always follow the dosage instructions provided.
8. Can I use human CBD products for my pet?
It's best to use CBD products specifically formulated for pets. Pet-specific products are dosed appropriately for animals and are usually free from ingredients that could be harmful to them, such as certain flavorings or sweeteners found in human products.
9. How should I store CBD tincture?
Store the tincture in a cool, dark place away from direct sunlight to maintain its potency and shelf life. Make sure the cap is tightly closed after each use.
Buying
1. Where can I purchase Petiva CBD tinctures for pets?
You can purchase our CBD tinctures directly from our website, as well as from select retailers. Visit our "Where to Buy" page for a list of authorized sellers near you.
2. How can I be sure I'm buying a genuine PETiva product?
To ensure you're purchasing a genuine PETiva product, always buy directly from our official website or from one of our authorized retailers. Be cautious of unauthorized sellers, especially online marketplaces, where counterfeit products may be sold.
3. Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on special offers and exclusive deals. Also, check our website for any ongoing promotions.
4. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options as listed at checkout.
Buying
1. Where can I purchase Petiva CBD tinctures for pets?
You can purchase our CBD tinctures directly from our website, as well as from select retailers. Visit our "Where to Buy" page for a list of authorized sellers near you.
2. How can I be sure I'm buying a genuine PETiva product?
To ensure you're purchasing a genuine PETiva product, always buy directly from our official website or from one of our authorized retailers. Be cautious of unauthorized sellers, especially online marketplaces, where counterfeit products may be sold.
3. Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on special offers and exclusive deals. Also, check our website for any ongoing promotions.
4. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options as listed at checkout.
Returns & Exchanges
1. What is your return policy?
We want you and your pet to be completely satisfied with your purchase. If for any reason you are not, you may return the product within 30 days of purchase for a full refund. The product must be unused and in its original packaging.
2. How do I initiate a return?
To initiate a return, please contact our customer service team with your order number and the reason for your return. We will provide you with instructions and a return shipping label if applicable.
3. Can I exchange a product?
Yes, if you would like to exchange a product for a different one, please contact us within 30 days of purchase. The product must be unused and in its original packaging. We will guide you through the exchange process.
4. How long does it take to process a return?
Once we receive your returned product, we will inspect it and process your refund or exchange within 5-7 business days. The refund will be credited to your original payment method.
5. What if I received the wrong item or a defective product?
If you received the wrong item or a defective product, please contact us immediately. We will correct the mistake by sending you the correct item or offering a full refund.
Customer Support
1. How can I contact customer service?
You can reach our customer service team via email at info@petivabrands.com. Our team is available Monday through Friday, 9 AM to 5 PM EST.
2. Do you offer a satisfaction guarantee?
Yes, we stand behind our products with a satisfaction guarantee. If you’re not completely satisfied with your purchase, please contact us, and we’ll do our best to make it right.