Effective Date: 8.28.25

These Terms and Conditions ("Terms") govern the purchase and use of CBD products sold by Petiva Brands ("we," "us," "our") through our website [www.petiva.com] (the "Site"). By purchasing our products, you agree to these Terms.

1. Legal Compliance

1.1 Age Requirement:
You must be at least 18 years old (or 21, depending on jurisdiction) to purchase our CBD products. By placing an order, you confirm that you meet this age requirement.

1.2 Compliance with Laws:
You are responsible for complying with all applicable laws regarding the purchase and use of CBD products in your jurisdiction.

2. Product Information and Use

2.1 Product Descriptions:
We strive to provide accurate descriptions and images of our CBD products. However, we do not guarantee that the information is error-free. If a product is not as described, your sole remedy is to return it in unused condition.

2.2 Intended Use:
Our CBD products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before using CBD, especially if you are pregnant, nursing, taking medications, or have a medical condition.

2.3 Restrictions on Use:
You agree not to use our CBD products for any unlawful or unauthorized purpose, including but not limited to selling or distributing our products in a manner inconsistent with applicable laws.

3. Orders and Payment

3.1 Order Acceptance:
All orders are subject to acceptance by Petiva Brands. We reserve the right to refuse or cancel any order at any time, including for reasons related to product availability, inaccuracies, or legal restrictions.

3.2 Payment:
We accept various forms of payment as indicated during checkout. By providing your payment information, you authorize us to charge the applicable payment method for the total amount of your order.

3.3 Pricing:
Prices for our CBD products are listed in U.S. dollars and are subject to change without notice. Any changes will not affect orders that have already been processed.

4. Shipping and Delivery

4.1 Shipping:
We ship within the United States and may offer international shipping in accordance with local laws. Shipping charges are calculated at checkout based on your location.

4.2 Delivery:
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

4.3 Risk of Loss:
Risk of loss and title for the products pass to you upon our delivery of the products to the carrier.

5. Returns and Refunds

5.1 Return Policy:
You may return unused CBD products within 30 days of purchase for a full refund or exchange. To initiate a return, contact us at [support@petiva.com]. You are responsible for return shipping costs unless the return is due to our error.

5.2 Refunds:
Refunds will be processed within 5-7 business days of receiving the returned product. Refunds will be credited to your original payment method.

5.3 Exchanges:
Exchanges are available for unused products in original packaging within 30 days of purchase. Contact us to arrange an exchange.

6. Limitation of Liability

To the fullest extent permitted by law, Petiva Brands shall not be liable for any indirect, incidental, special, consequential, or punitive damages related to the purchase or use of our CBD products.

7. Warranty Disclaimer

Our CBD products are provided "as is" without any warranties, express or implied, except as required by law. This includes but is not limited to implied warranties of merchantability and fitness for a particular purpose.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your purchase shall be resolved through binding arbitration in [Your City], [Your State], in accordance with the rules of the American Arbitration Association.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site and purchase of our products constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Petiva Brands
Email: [info@petivabrands.com]